Your data, your rights

Privacy Policy – how 100 free handles your personal data

At 100 free, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the 100 free platform, why we collect it, how it is stored, who it may be shared with, and what rights you have over it as a registered player in the Philippines. We have written this in plain Philippine English so it is actually readable — not buried in legal language designed to confuse.

By registering an account or continuing to use 100 free, you confirm that you have read and understood this Privacy Policy. If you have questions after reading it, contact us at support@100free.app.

Effective: 1 January 2025 Philippines — en-PH Compliant with Philippine Data Privacy Act
At a glance

Six things 100 free wants every player to know about their privacy

These are the most important practical points. The full policy below is the binding text — these cards are a plain-language summary to help you orient quickly.

What we collect

Only what we genuinely need

100 free collects personal data for specific purposes — registration, payment processing, identity verification, and legal compliance. We do not collect data that has no clear purpose for operating the platform or protecting your account.

How we store it

Secured and access-controlled

Your personal data at 100 free is stored on secured systems with access controls that limit who can view it internally. We apply technical and organisational security measures appropriate for the sensitivity of the data involved.

Who we share with

Service providers and regulators only

100 free does not sell your personal data. It may be shared with payment processors, identity verification services, and regulatory bodies as required by law. Third-party service providers are contractually bound to handle your data appropriately.

Your rights

Access, correct, and delete

Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data 100 free holds about you, to correct inaccuracies, and to request erasure where permitted by law. Contact support@100free.app to exercise these rights.

Cookies

Used for platform function and analytics

100 free uses cookies to maintain your session, remember preferences, and gather aggregated analytics data about how the platform is used. You can manage cookie settings through your browser, though some platform functions require session cookies to operate.

Contact

We respond to data requests

If you want to know exactly what data 100 free holds about you, want to correct something, or want to raise a privacy concern, email support@100free.app. We will acknowledge your request within a reasonable period and respond fully as required by Philippine law.

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1 Data Controller

The data controller responsible for the personal data collected through 100 free is the operator of the platform at https://100free.app. The platform is operated for users in the Philippines and is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

For all data privacy enquiries, the primary contact is support@100free.app. We will identify the appropriate data protection point of contact within our organisation upon receiving your request.

2 Personal Data We Collect

100 free collects personal data in several categories depending on how you interact with the platform. Below is a clear breakdown of what is collected, how it is collected, and why.

Registration data

When you create a 100 free account, we collect your full legal name, date of birth, email address, mobile number, and any other information required to complete registration. This data is provided directly by you and is necessary to open and identify your account.

Identity verification data

100 free may request government-issued identification documents — such as a Philippine national ID, passport, or driver's licence — to verify your identity. This is required for Know Your Customer (KYC) compliance, age verification, and as a precondition for processing withdrawals above certain thresholds. Document images or scans provided for verification are processed securely and retained only as long as required by applicable law.

Payment data

When you make deposits or withdrawals at 100 free, payment transaction data is collected. This includes the payment method used (e.g., GCash, Maya, BDO, BPI, Mastercard), transaction amounts in PHP, transaction timestamps, and reference numbers. 100 free does not store full card numbers or full digital wallet credentials. Payment processing is handled through secure third-party providers who are bound by their own data security obligations.

Data categoryExamplesCollection method
RegistrationName, date of birth, email, mobile numberProvided by you at sign-up
Identity verificationGovernment ID scan, selfie verificationRequested by 100 free, provided by you
Payment transactionPayment method, PHP amounts, timestampsAutomatically captured at transaction
Gaming activityGame history, bet amounts, session durationsAutomatically recorded by the platform
Technical dataIP address, device type, browser, OSAutomatically collected on access
CommunicationsSupport messages, email exchangesProvided by you in communications
Cookie dataSession tokens, preference settingsSet automatically by the platform

Gaming and betting activity data

100 free automatically records your gaming and betting activity on the platform. This includes which games you play, the PHP amounts wagered, wins and losses, session start and end times, and the outcomes of individual bets and game rounds. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance. It forms part of your account history, which you can access through your account settings.

Technical and device data

When you access 100 free, we automatically collect certain technical data about the device and connection used. This includes your IP address, browser type and version, operating system, device identifiers, and the pages of 100 free you visit. This data is used for security monitoring, fraud prevention, and improving platform performance.

Communications data

If you contact 100 free support via email, chat, or any other channel, the content of that communication and your contact details are recorded and stored. This is used to respond to your enquiry, maintain a support history, and improve support quality.

3 How 100 free Uses Your Personal Data

100 free uses your personal data only for specific, legitimate purposes. We do not use your data for purposes incompatible with those disclosed here without first obtaining your consent or establishing a new lawful basis.

  • Account management: To create, maintain, verify, and close your 100 free account as requested or required.
  • Payment processing: To process deposits and withdrawals in PHP through your nominated payment methods.
  • Identity and age verification: To verify that you are who you say you are and that you meet the minimum age requirement under Philippine law.
  • Legal and regulatory compliance: To comply with Anti-Money Laundering Act (AMLA) obligations, data privacy law requirements, and other applicable Philippine regulations including any reporting obligations to relevant authorities.
  • Fraud and security: To detect, investigate, and prevent fraudulent activity, account abuse, and security incidents on the platform.
  • Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to enforce limits set by the player, and to respond to self-exclusion requests.
  • Customer support: To respond to your enquiries, complaints, and requests effectively.
  • Platform improvement: To analyse aggregated, anonymised usage data to improve the 100 free platform, identify technical issues, and develop new features that better serve Filipino players.
  • Marketing communications: Where you have given consent, to send you information about promotions or updates relevant to your 100 free account. You can withdraw this consent at any time by updating your communication preferences in your account settings or by emailing support@100free.app.

5 Data Sharing

100 free does not sell your personal data to any third party for commercial or marketing purposes. Your personal data may be shared only in the following limited circumstances:

Payment service providers

When you make a deposit or withdrawal, relevant transaction data is shared with the payment service provider handling the transaction — such as GCash, Maya, BDO, BPI, or card network processors. These providers receive only the data necessary to complete the transaction and are bound by their own data protection obligations.

Identity and KYC verification services

100 free uses third-party identity verification services to process government ID documents and verify age. These providers are contractually required to handle your data securely and are prohibited from using your information for any purpose beyond the verification task.

Regulatory authorities

100 free may be required by law to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts. This includes reporting obligations under the Anti-Money Laundering Act and compliance with lawful orders. 100 free will not disclose data to authorities beyond what is legally required.

Technology and hosting providers

The technical infrastructure of 100 free is supported by cloud hosting and technology service providers who may have access to data stored on their systems in the course of providing services. These providers are bound by data processing agreements that restrict how they may handle data and require them to maintain appropriate security standards.

Group companies

100 free may share data within its corporate group for operational, legal, and administrative purposes, always subject to the same data protection standards described in this Privacy Policy.

6 Data Retention

100 free retains your personal data for as long as necessary for the purposes set out in this Privacy Policy, subject to the following retention principles:

  • Active account data: Retained for the full duration of your account at 100 free and for a period following account closure as required by Philippine law and anti-money laundering regulations.
  • Transaction records: Financial transaction records are retained for the minimum period required by Philippine AMLA regulations, currently a minimum of five years from the date of the transaction.
  • Identity verification documents: Retained for as long as legally required following the completion of the verification process, and deleted securely thereafter.
  • Support communications: Retained for a reasonable period following resolution of the enquiry to allow follow-up and for quality monitoring purposes.
  • Marketing consent records: Retained from the time consent is given until it is withdrawn, plus a reasonable period thereafter for compliance documentation purposes.

When data is no longer required for any legitimate purpose, it is deleted securely or anonymised so that it can no longer be linked to you as an individual.

7 Data Security

100 free applies technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

  • Encrypted data transmission using TLS for all communications between your device and the 100 free platform
  • Encryption of sensitive data at rest in our storage systems
  • Access controls that limit internal access to personal data to staff with a business need for it
  • Regular security reviews and monitoring of the platform infrastructure
  • Incident response procedures for identifying and responding to data security breaches

No security system is completely infallible. While 100 free takes reasonable and appropriate steps to protect your data, we cannot guarantee absolute security. In the event of a data security breach that is likely to affect your rights, 100 free will notify affected players as required by Philippine data privacy law.

Your own account security is also part of this picture. Keeping your 100 free login credentials private and using a strong, unique password significantly reduces the risk of unauthorised access to your account.

8 Cookies and Tracking Technologies

100 free uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device by a website you visit. Here is what we use them for:

Essential cookies

These cookies are necessary for the platform to function. They maintain your login session so you do not have to log in repeatedly during a session, remember your account preferences, and support the security features of the platform. Disabling essential cookies will prevent you from using 100 free normally.

Analytics cookies

100 free uses analytics cookies to understand how the platform is used in aggregate — which pages are visited most often, where users encounter friction, and how the navigation flows. This data is aggregated and anonymised and is used solely to improve the platform. It is not linked back to individual player accounts for marketing purposes.

Functional cookies

Functional cookies remember settings and preferences you have set on 100 free, such as your preferred display language and session settings. They improve your experience by avoiding the need to re-enter preferences on each visit.

Managing cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to see what cookies are set, delete existing cookies, and block new cookies from being set. Note that disabling cookies beyond essential ones may affect certain features of 100 free without preventing basic access. Detailed cookie management instructions are available in your browser's help documentation.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights over the personal data that 100 free holds about you. These rights can be exercised by contacting support@100free.app with a clear description of your request and sufficient information to verify your identity.

Right to access

Request a copy of the personal data 100 free holds about you, along with information about how it is used and with whom it has been shared.

Right to correct

Request correction of inaccurate or incomplete personal data in your 100 free account. You can update many details directly through your account settings.

Right to erasure

Request deletion of personal data that is no longer necessary, or where processing was based on consent that you have now withdrawn — subject to legal retention obligations that may prevent immediate deletion.

Right to object

Object to specific processing activities, including direct marketing. Where you object to marketing, 100 free will stop using your data for that purpose immediately upon receiving your request.

Right to portability

Request a copy of the personal data you have provided to 100 free in a structured, commonly used format where technically feasible.

Right to complain

If you believe 100 free has handled your personal data unlawfully, you may file a complaint with the National Privacy Commission (NPC) of the Philippines, which is the relevant supervisory authority.

Withdraw consent

Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

Right to be informed

This Privacy Policy fulfils our obligation to inform you about how 100 free processes your data. It is updated whenever material changes occur to our data practices.

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10 Minors and Child Data Protection

100 free is a platform for adults only. We do not knowingly collect personal data from individuals who are below the applicable minimum legal age under Philippine law. If we discover that personal data belonging to a minor has been collected — whether through a false age declaration at registration or otherwise — that data will be deleted and the associated account will be closed.

If you are a parent or guardian and you believe your child has created an account at 100 free or submitted personal data through the platform, please contact support@100free.app immediately. We will investigate and take appropriate action as quickly as possible.

Players are responsible for ensuring that minors in their household do not access the 100 free platform through their account or device. Account credentials should be kept private to prevent unauthorised access by family members who are below the minimum age requirement.

11 Cross-Border Data Transfers

100 free is operated primarily for users in the Philippines. Some of the third-party service providers we work with — including cloud hosting providers and payment processors — may process or store data outside the Philippines as part of their global infrastructure.

Where personal data is transferred outside the Philippines, 100 free takes steps to ensure that appropriate safeguards are in place to protect that data consistent with the requirements of the Philippine Data Privacy Act. This includes using service providers who have established equivalent data protection standards and entering into data processing agreements that contractually obligate those providers to handle data appropriately.

If you would like more information about the specific safeguards in place for any cross-border transfer of your personal data, contact support@100free.app.

12 Changes to this Privacy Policy

100 free may update this Privacy Policy from time to time to reflect changes to our data practices, platform functionality, or applicable Philippine law. The effective date at the top of this page will be updated whenever a change is made.

For material changes — changes that significantly affect how we use your personal data or your rights — we will notify registered players through their email address on file or through a prominent notice on the 100 free platform before the change takes effect. For minor clarifications or non-material updates, the updated policy will be published on this page without separate notification.

We encourage you to check this page periodically to stay informed about how 100 free handles your personal data. Continued use of the platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated terms.

13 Contact and Privacy Complaints

For any questions, requests, or concerns about how 100 free handles your personal data, contact us at:

  • Email: support@100free.app
  • Subject line: Privacy Request – [your registered email address]

Please include your registered email address and a clear description of your request or concern. We will acknowledge receipt promptly and respond fully within the timeframe required by Philippine data privacy law.

If you are not satisfied with how 100 free has handled a privacy concern, you have the right to file a formal complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the government authority responsible for administering and enforcing the Philippine Data Privacy Act of 2012. Filing a complaint with 100 free directly first is encouraged so we have the opportunity to resolve the issue, but it is not a requirement before approaching the NPC.

100 free
RA 10173Philippine Data Privacy Act compliance
0Third parties receive your data for marketing purposes
TLSEncrypted data transmission on all platform connections
8Data rights available to every registered player

Play at 100 free with confidence

Now that you understand how 100 free handles your personal data, register your account and explore the full platform — Slots, Tongits, Sabong, NBA and football betting, all in PHP with local Philippine payment methods.